StarForge Arena

Support

Contact

Email support@starforgearena.net. Include your device model and system version. Most reports are reproducible in a minute with those two and unreproducible without them.

I forgot my password

In game: on the sign-in screen, put your email in the Email field, then choose FORGOT PASSWORD. The email that follows opens the reset page, where you set the new one. Reset links last one hour and work once, so if you asked more than once, use the newest email.

The request has to start in the game — this site cannot send that email for you, and the reset page needs the link from it to do anything. The game says the same thing whether or not an account exists, so if nothing arrives, check the address you typed and look in your spam folder before writing to us.

How do I delete my account?

In game: pause menu, then SETTINGS, then DELETE ACCOUNT. That removes your profile and its associated data. You do not need to contact us first, and you can keep playing offline as a guest afterwards.

I found a bug

Email the address above with what you were doing, what you expected, and what happened instead. Crash reports are collected automatically and are not linked to your identity.

Common questions

Price, offline play, controllers, accessibility and privacy are all covered on the FAQ.